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"Paying" It
Safe
The FTC encourages you to take steps to make sure your transactions are secure
and your personal information is protected. Although you can't control fraud or
deception on the Internet, you can take action to recognize it, avoid it and
report it. Here's how.
- Use a secure browser - software that encrypts or scrambles the
purchase information you send over the Internet - to help guard the security
of your information as it is transmitted to a website. Be sure your browser
has the most up-to-date encryption capabilities by using the latest version
available from the manufacturer. You also can download some browsers for
free over the Internet. When submitting your purchase information, look for
the "lock" icon on the browser's status bar, and the phrase
"https" in the URL address for a website, to be sure your
information is secure during transmission.
- Check the site's privacy policy, before you provide any personal
financial information to a website. In particular, determine how the
information will be used or shared with others. Also check the site's
statements about the security provided for your information. Some websites'
disclosures are easier to find than others - look at the bottom of the home
page, on order forms or in the "About" or "FAQs" section
of a site. If you're not comfortable with the policy, consider doing
business elsewhere.
- Read and understand the refund and shipping policies of a website
you visit, before you make your purchase. Look closely at disclosures about
the website's refund and shipping policies. Again, search through the
website for these disclosures.
- Keep your personal information private. Don't disclose your
personal information - your address, telephone number, Social Security
number, bank account number or e-mail address - unless you know who's
collecting the information, why they're collecting it and how they'll use
it.
- Give payment information only to businesses you know and trust, and
only when and where it is appropriate - like an order form. Never give your
password to anyone online, even your Internet service provider. Do not
download files sent to you by strangers or click on hyperlinks from people
you don't know. Opening a file could expose your system to a computer virus
or a program that could hijack your modem.
- Keep records of your online transactions and check your e-mail for
contacts by merchants with whom you're doing business. Merchants may send
you important information about your purchases.
- Review your monthly credit card and bank statements for any errors
or unauthorized purchases promptly and thoroughly. Notify your credit or
debit card issuer immediately if your credit or debit card or checkbook is
lost or stolen, or if you suspect someone is using your accounts without
your permission.
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